ASOS have revealed they’re making some changes [ASOS]
Ever since As Seen On Screen become more popularly known as ASOS it has long been the gift that keeps on giving.
One of the best things about the online shop is that we can return the dress that looked sensational on the model, but doesn’t fit us as well, without any issues.
Things got even better when the store extended their returns period – but some things are about to change that may affect us all.
ASOS will be checking dodgy return patterns [Getty]
ASOS explained via email to customers: “We know easy returns are one of the (many) reasons you shop with us, so we’ve increased the time you can return stuff from 28 days to 45 days.
“If you return anything within 28 days, we’ll refund you as normal… and after that (up to 45 days), you’ll now get an ASOS gift voucher for the amount you spent.”
Furthermore, the company is looking to keep returns to a minimum in order to focus on sustainability.
Sustainability is the new focus for ASOS [Getty]
ASOS explained: “We also need to make sure our returns remain sustainable for us and for the environment, so if we notice an unusual pattern, we might investigate and take action.
“It’s unlikely to affect you, but we wanted to give you a heads up.”
They continue to say: “If we notice an unusual pattern of returns activity that doesn’t sit right: e.g. we suspect someone is actually wearing their purchases and then returning them or ordering and returning loads – way, waaay more than even the most loyal ASOS customer would order – then we might have to deactivate the account and any associated accounts.”
So, in order to help with sustainability, and avoid getting ourselves blacklisted